I never received my order and have repeatedly asked fora refund which they refuse to give me
ITEM NEVER RECEIVED
The band was advertised to fit a verse of three Fitbit but it was too large and obviously meant for some other model. The instructions for return indicated that I needed to email them to obtain authorization for return. This was promptly done but no response was forthcoming. One week later I attempted again. Since the deadline for returning was fast approaching, I initiated a claim with my credit card company. They refunded my payment pending their investigation. After receiving no response from the company, the credit card refund became final. I still have the incorrect band as I have no way of returning it. Buyer beware!