First of all it took over a month for the band to arrive. And second, after wearing it for only a month (and taking it off for showers), the band completely broke. I reached out to the customer service team to ask for a replacement and have not had a confirmation that they are sending a new one. It's been over two weeks since I've reached out to them and still have not had a proper response to my inquiry. Very disappointed given that this is not an inexpensive product.